Brand 9 Signs shipping and returns policy for custom-fabricated signage, builder barricades, monument signs, and branded environments.
All items submitted will ship out within 3-5 business days from time of submittal, including proof approval.
*Please note, we cannot be responsible for unforeseen delays such as natural disasters, damage during handling, or other transporter delays
Unfortunately, due to the nature of this custom-build platform, we cannot accept returns. Every project is made to your specifications, in cases where a designer was involved, with a required proof approval as well. All sales are final
There are a few circumstances where we may be able to assist you with a refund. If your product is damaged upon delivery, by no fault of yours or our own, we will file a claim with the carrier to help assist you and work towards a resolution to getting you a refund or an expedited reorder. Please visit our Contact Us page and select "Customer Service" in the dropdown menu. We’ll have a team member reach out within 24-48 hours.
Book a site walk and we’ll map every sign your project needs. We call back within 15 minutes during business hours.
